Training a culture of continuous improvement

So, I’m faced with a interesting challenge. How do you evolve a quality training program to develop a culture of continuous improvement?

Providing more of what isn’t working doesn’t seem like a logical approach. If you’ve been training yellow belts, green belts, and black belts, but it’s not having much effect, will more of the same type of training help?

Has anyone had success in this area?

If you want to train leadership, do you train them the same way? Won’t it be just as ineffective? Is there a method of giving them a demonstrated training approach that they could replicate and pass down that contains the burning platform, an overview of methodologies that can be trained to masses, engagement with literature discussion, and tours of quality and non quality organizations? Ideas?

Would you hold simple stand alone training and pull everyone out of their work centers or inculcate your message in all the current organizational and culture training programs? Or both?

Definitely a quandary and would love to hear your thoughts?


About johnrknotts
John Knotts is a results-oriented business professional leader, manager, and supervisor with experience from the military, small business, several nonprofits, and is currently a management consultant. Working out of the San Antonio, Texas, he retired from the Air Force in July 2008 and worked with Booz Allen Hamilton from the end of October 2008 to December 2011. Now he is a Strategic Business Adviser with USAA. John leads large and small strategic transformations and has extensive experience in the areas of change management, strategic planning, process improvement, strategic communication and marketing, strategic human capital and resource management, education and training, facilitation, organizational design and development, modeling and simulation, financial and budget analysis, activity based costing and management, quality management, competitive sourcing and privatization, leadership development, and business development.

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