Culture, most important aspect of establishing continuous improvement

We talk about “culture” all the time and there is often a misconception of what culture is.  According to Gallup, 30% of the US workforce is can be considered engaged in their work.  A Continuous Improvement Culture depends on an employee based that is engaged.  Building and Sustaining and Quality Culture had over twice as many sessions as three of the other theme and focus areas at the recent ASQ Conference, which presents it as one of the most important aspects in quality today.  Continue on my journey with National Graduate School as we explore my Continuous Improvement Culture Model and discuss ways to drive this culture into your organization.


About johnrknotts
John Knotts is a results-oriented business professional leader, manager, and supervisor with experience from the military, small business, several nonprofits, and is currently a management consultant. Working out of the San Antonio, Texas, he retired from the Air Force in July 2008 and worked with Booz Allen Hamilton from the end of October 2008 to December 2011. Now he is a Strategic Business Adviser with USAA. John leads large and small strategic transformations and has extensive experience in the areas of change management, strategic planning, process improvement, strategic communication and marketing, strategic human capital and resource management, education and training, facilitation, organizational design and development, modeling and simulation, financial and budget analysis, activity based costing and management, quality management, competitive sourcing and privatization, leadership development, and business development.

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