Why processes exist

Just some quick thoughts this morning about processes.

Why do processes exist? For what purpose do we create a process–write down the step-by-step on how to do something?

In essence, so we do it the same every time.

But why? Why do we want to do it the same every time?

When you have determined that the process that you have created is effective and efficient, then you document it and ensure it is followed.

– Effective means when it is followed it delivers the best result possible.
– Efficient means when it is followed it delivers the lowest cost results possible.

If you don’t follow defined processes, you will probably get whatever you are doing done. However, it will probably not deliver everything you desire and will undoubtedly cost you more to get the work done.

Who are the worst offenders of not following a process?


About johnrknotts
John Knotts is a results-oriented business professional leader, manager, and supervisor with experience from the military, small business, several nonprofits, and is currently a management consultant. Working out of the San Antonio, Texas, he retired from the Air Force in July 2008 and worked with Booz Allen Hamilton from the end of October 2008 to December 2011. Now he is a Strategic Business Adviser with USAA. John leads large and small strategic transformations and has extensive experience in the areas of change management, strategic planning, process improvement, strategic communication and marketing, strategic human capital and resource management, education and training, facilitation, organizational design and development, modeling and simulation, financial and budget analysis, activity based costing and management, quality management, competitive sourcing and privatization, leadership development, and business development.

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