Gaps in Literature Regarding Employee Engagement

Almost a year ago I started a PhD program with Walden University specializing in Industrial and Organizational Psychology. Since about 2002, I have been actively studying leadership and motivation and in 2005 I did an in depth study in Organizational Commitment.

Since then, employee motivation has evolved into a concept of Employee Engagement, which goes beyond Employee Satisfaction and Organizational Commitment.

Over the last ten years, Gallup has conducted their employee engagement survey (Q12) and what they have discovered is that about 70% of employees are consistently disengaged at work. This is costing U.S. businesses alone, from $450 to $550 billion a year in productivity and revenue losses.

Based on experience, I have seen that organizations that have a strong purpose always seem to drive strong employee engagement or organizational commitment. My work in early 2000s focused on why people in the military and nonprofits tended to be more committed or engaged.

Now, in my PhD, I am focusing on employee engagement and the concept of organizational purpose. I’ll be examining the literature in this area in the coming months for a potential dissertation. If anyone has input on this topic, I would love their input.


About johnrknotts
John Knotts is a results-oriented business professional leader, manager, and supervisor with experience from the military, small business, several nonprofits, and is currently a management consultant. Working out of the San Antonio, Texas, he retired from the Air Force in July 2008 and worked with Booz Allen Hamilton from the end of October 2008 to December 2011. Now he is a Strategic Business Adviser with USAA. John leads large and small strategic transformations and has extensive experience in the areas of change management, strategic planning, process improvement, strategic communication and marketing, strategic human capital and resource management, education and training, facilitation, organizational design and development, modeling and simulation, financial and budget analysis, activity based costing and management, quality management, competitive sourcing and privatization, leadership development, and business development.

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